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Collections Specialist

 

About Q4.

Q4 is a leading global provider of cloud-based investor relations and capital market solutions. Through innovative technology and exceptional customer service we empower our customers to be leaders in IR. Our comprehensive portfolio of communications and intelligence solutions, including websites, webcasting, stock surveillance, and IR Desktop arm industry professionals with the tools and insights investors. Q4 has offices in New York, Chicago, Toronto, Copenhagen, and London. To learn more, visit: www.q4inc.com.

The gig.

Q4 is hiring for our Finance group, where our success is literally built on our excellent ability to work with our customers to ensure they are paying us ontime, a high degree of detail, superior communication skills and stellar organization.  This could be a great opportunity for you:

Contacting customers via phone/email to request payment and solve any invoice or payment discrepancies

  • Tracking and reporting our DSO to help meet the company’s desired targets
  • Apply customer payments to open invoices and prepare bank deposits
  • Communicate with internal contacts to resolve billing and customer issues in a timely manner
  • Monitoring unpaid invoices and the AR aging report
  • Prepare weekly/monthly/quarterly reports for management's review
  • Assist in special projects as necessary

Desired Skills, Education & Experience:

  • B2B collections experience required
  • Resolving difficult client collections
  • Positive, helpful, pleasant, friendly attitude toward both internal and external customers
  • Very good communication and interpersonal skills
  • Well-organized with ability to prioritize
  • Attention to detail and problem-solving ability
  • 3-5 of Accounts Receivable experience
  • Detail oriented and solid organizational skills
  • Good knowledge of MS Word and Excel
  • Post-secondary degree/diploma in a related field
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